FILE PHOTO: Mustafa Kamel, head of sales at Glovo Egypt, looks on after an interview with Reuters in Cairo, Egypt October 22, 2019. REUTERS/Ehab Farouk/File Photo
CAIRO (Reuters) – Spanish startup Glovo is targeting 50% of the online delivery market in Egypt within 18 months and intends to invest 5 million euros ($5.5 million) during the coming period, an executive at the company’s Egyptian unit said.
The company’s market share in Egypt is now 21%, Mustafa Kamel, sales manager at Glovo Egypt, told Reuters in an interview.
Glovo, which was founded in 2015 and operates in 28 countries, entered Egypt in 2018. Its activities there are limited to the capital Cairo and Alexandria, the second-largest city.
“Our target by the end of 2020 is to cover 16 cities in Egypt,” Kamel said. “We have invested 5 to 8 million euros since we entered, and during the coming period, we intend to invest another 5 million euros.”
Online delivery companies in Egypt account for only 25% of delivery services in the country, with 75% of customers still depending on call centers, Kamel said.
“You see a very promising market in Egypt, especially with the growth of the smartphone market,” he added.
Glovo delivers a wide range of products and its competitors in Egypt include Uber Eats, Otlob and Elmenus.
“Food accounted for 95% of orders when we started working in Egypt. Currently, the percentage has dropped to about 72%,” Kamel said.
Writing by Mahmoud Mourad; Editing by Dale Hudson